Keltech Tankless Water Heaters Terms & Conditions

1. Offers/Acceptance, Governing Terms and Cancellation. Upon request, Keltech Inc. ("Seller") will, in its discretion, issue a quotation, proposal or order acknowledgement offering to sell its products. (Seller's price lists are subject to change without notice and are not offers to sell). Each offer is expressly conditioned upon buyer's acceptance of these terms and conditions, which govern all sales by Seller. Seller objects to any additional or different terms contained in any purchase order or other communication provided by buyer to Seller. Order placement constitutes buyer's acceptance of these terms and conditions. No order may be cancelled or altered by buyer, except upon terms and conditions acceptable to Seller, as evidenced by Seller's written consent. In the event of such an approved cancellation by buyer, Seller shall be entitled to payment of the full price, less the amount of any expense saved by Seller by reason of the cancellation.


2. Prices and Payment. Prices offered by Seller are firm for orders authorizing immediate shipment, but changes in quantities and/or specifications require Seller's confirmation or adjustment of unit pricing. Orders requesting future deliveries will be subject to adjustment to reflect price changes implemented after Seller's offer and prior to shipment. Payment is due upon buyer's receipt of Seller's invoice, unless Seller requires payment in advance. Interest will be charged at 18% per year (but not more than the highest interest rate permitted by applicable law) on accounts more than 30 days past due.


3. Taxes and Other Charges. Any manufacturer's tax, occupation tax, use tax, sales tax, excise tax, value added tax, duty, custom, inspection or testing fee, or any other tax, fee, interest or charge of any nature whatsoever imposed by any government authority, on or measured by the transaction between Seller and buyer (collectively, "taxes and other charges") shall be paid by buyer in addition to prices quoted or invoiced. In the event Seller is required to pay any such taxes and other charges, buyer shall reimburse Seller therefore.


4. Delivery, Claims and Force Majeure. Delivery of products to a carrier at Seller's plant or other loading point shall constitute delivery to buyer; and regardless of shipping terms or freight payment, buyer shall bear all risk of loss or damage in transit. Unless otherwise provided in Seller's offer, freight will be prepaid and added to Seller's invoice. Seller reserves the right to make delivery in installments, unless otherwise expressly stipulated in Seller's offer; all such installments to be separately invoiced and paid for when due per invoice, without regard to subsequent deliveries. Delay in delivery of any installment shall not relieve the buyer of its obligations to accept remaining deliveries. Buyer must make claims for shortages or other errors in delivery in writing to Seller within 10 calendar days after receipt of shipment and failure to give such notice shall constitute unqualified acceptance and a waiver of all such claims. Claims for loss or damage to goods in transit should be made to the carrier and not to Seller. All delivery dates are approximate. Seller shall not be liable for any damage as a result of any delay or failure to deliver due to any cause beyond Seller's reasonable control, including, without limitation, any act of God, act of buyer, embargo, or other governmental act, regulation, or request, fire, accident, strike, slowdown, war, act of terrorism, riot, delay in transportation, or inability to obtain necessary labor, materials, or manufacturing facilities. In event of such delay the date of delivery shall be extended for a period equal to the time lost because of the delay. Buyer's exclusive remedy for other delays and for the Seller's inability to deliver for any reason shall be rescission of its agreement to purchase.


5. Delayed Shipment. If shipment of any order is delayed beyond the scheduled shipping date due to any cause beyond seller's reasonable control, including but not limited to buyer's failure to provide shipping instructions, Seller will charge $25/day/order for storage. Seller will have no responsibility to delay any shipment for more than three days after the scheduled shipping date, and may impose additional fees for any further delay requested by buyer and accepted by Seller.


6. Changes. Seller may at any time make such changes in design and construction of products, as Seller deems appropriate, without notice to buyer. Seller may furnish suitable substitutes for material unobtainable because of priorities or regulations established by governmental authority or non availability of materials from suppliers.


7. Warranties. Product warranties ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.


8. Patents, Trademarks and Copyrights. Seller will, at its own expense, defend any suits that may be instituted by anyone against buyer for alleged infringement of any United States patent, trademark or copyright relating to any products manufactured and furnished by Seller hereunder, provided buyer shall have made all payments then due hereunder and shall give Seller immediate notice in writing of any such suit and transmit to Seller immediately upon receipt all processes and papers served upon buyer and permit Seller through counsel, either in the name of buyer or in the name of Seller, to defend the same and give all needed information, assistance and authority to enable Seller to do so. Notwithstanding the foregoing, Seller shall not be responsible for any compromise or settlement made without its written consent. The foregoing states the entire liability of Seller for infringement, and in no event shall Seller be liable for consequential damages attributable to an infringement. As to any products Seller furnishes to buyer manufactured in accordance with drawings, designs or specifications proposed or furnished by buyer, Seller shall not be liable, and buyer shall indemnify Seller and hold Seller harmless from and against any and all loss, liability, damage, claim and expense (including but not limited to Seller's reasonable attorney's fees and other costs of defense) incurred by Seller as a result of any claim of patent, trademark, copyright or trade secret infringement, or infringement of any other proprietary rights of third parties.


9. Consequential Damages and Other Liability; Indemnity. Except as otherwise agreed in writing, Seller's liability with respect to the products sold hereunder shall be limited to the warranty referred to in section 7 hereof and, with respect to other performance of any contract with buyer, shall be limited to the contract price. SELLER SHALL NOT BE SUBJECT TO ANY OTHER OBLIGATION OR LIABILITY, WHETHER ARISING OUT OF BREACH OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHER THEORIES OF LAW, WITH RESPECT TO PRODUCTS SOLD BY SELLER, OR ANY UNDERTAKINGS, ACTS OR OMISSIONS RELATING THERETO. Without limiting the generality of the foregoing, Seller specifically disclaims any liability for property damage, penalties, special or punitive damages, damages for lost profits or revenues, cost of capital, cost of substitute products, or the claim of any third party for any such damages. SELLER SHALL NOT BE LIABLE FOR AND DISCLAIMS ALL CONSEQUENTIAL, INCIDENTAL AND CONTINGENT DAMAGES WHATSOEVER. Buyer shall indemnify Seller against any and all losses, liabilities, damages and expenses (including, without limitation, attorneys' fees and other costs of defending any action) which Seller may incur as a result of any claim by buyer or others arising out of or in connection with the products sold hereunder and based on product defects not proven to have been caused solely by Seller's negligence.


10. Technical Information. Any sketches, models or samples submitted by Seller shall remain the property of the Seller, and shall be treated as confidential information unless Seller has in writing indicated a contrary intent. No use or disclosure of such sketches, models and samples, or any design or production techniques revealed thereby, shall be made without express written consent of Seller.


11. Brochures. Any and all brochures, warnings or the like concerning the products supplied hereunder are supplied as an aid to buyer and are not represented to be accurate, complete, or sufficient. Buyer will indemnify and hold harmless Seller against all liabilities and expenses (including attorneys' fees) arising out of the use of the products by the buyer or a third party in any case where buyer fails to make available adequate warnings and instructions concerning the proper and normal use of the products.


12. Product Returns. All product returns are subject to Seller's issuance, at its discretion, of a Return Materials Authorization. The details of Seller's returned goods policy may be found here.


13. Governing Law. The agreement between Seller and buyer is governed by and construed according to the laws of the State of Wisconsin and the U.S., without reference to principles of conflicts of laws. THE RIGHTS AND OBLIGATIONS OF THE PARTIES HEREUNDER SHALL NOT BE GOVERNED BY THE 1980 U.N. CONVENTION OF CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS.